Privacy policy
How HTA collects, uses and protects personal information, in line with POPIA.
Last updated: 14 October 2026
The Harties Tourism Association (HTA) respects your privacy. This policy explains what personal information we collect through hartiestourism.org, why we collect it, and how we look after it, in line with the Protection of Personal Information Act, 2013 (POPIA).
What we collect
- Membership applications: business name, contact person, email address, telephone number, website, area, sector and the description you give us.
- Member accounts: your login details and the profile information you choose to show in the Member Network.
- Contact form: your name, email address, business name and message.
- Newsletter: your email address.
- Technical information: basic data such as your IP address and browser type, which our hosting and security tools record to keep the site working and safe.
Why we use it
- To process membership applications and manage member accounts
- To show member business profiles in the Member Network. Contact details are visible to logged-in members only.
- To reply to messages and send the updates you asked for
- To run events and workshops you register for
- To keep the website secure and working properly
We do not sell your personal information, and we do not share it with third parties for their own marketing.
Who we share it with
Only the service providers that help us run the website and send email, such as our hosting provider, and only as far as they need to provide that service. We may also disclose information where the law requires it.
How long we keep it
We keep personal information for as long as you are a member or subscriber, or for as long as we need it for the purpose it was collected, and then delete it, unless the law requires us to keep it for longer.
Your rights
You may ask to see the personal information we hold about you, ask us to correct or delete it, or object to us using it. You can unsubscribe from the newsletter at any time using the link in every email. To make a request, use our contact page.
If you are not satisfied with our response, you may lodge a complaint with the Information Regulator of South Africa.
Cookies
The site uses essential cookies to keep you logged in to the Members Area and to protect forms from spam.
Changes
We may update this policy from time to time. The date at the top shows when it last changed.